
Mohamed Shafraz
"Frustrating experience with BOC Smart Online App! Every time I try to log in or perform a transaction, it shows 'Server Busy' messages. I've tried restarting the app, checking my internet connection, and even clearing cache, but the issue persists. It's been happening for days now, and it's really affecting my work. BOC needs to sort out their server issues ASAP. Until then, I'd advise others to avoid this app or have a very patient mindset!"
4 people found this review helpful

A Google user
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It's been more than two weeks now and the app is not working for Android 10. And it's very difficult to contact the call centre as well when needed, always it says our agents are busy. Damn disappointed about this app. It's asking me to upgrade the app when I try to log in, but when I visit at Google play store there's no such option to update the app in the first place. They asked to log in through a PC, however it would be very much convenient if it can be accessed via phone as it used to be.
211 people found this review helpful

Subodha Iranga
I've encountered several issues with the B app recently. Many transactions fail but still result in money being deducted from my account. Additionally, receive error pop-ups indicating "Server not available" even when my internet connection is stable. The latest update also raises a major concern: it now requests storage access to log in. Without granting this access, users cannot even enter the app. Please address these problems as soon as possible, or many customers may switching .
123 people found this review helpful