The quick sell feature is misleading. It indicates that you will be paid X, but instead you will get X minus 2% after the trade settles (hidden fee). Rather place a sell order on the exchange, which has a Max fee of 1%. More transparency would be appreciated, with regards to fee structure.
The Singapore Dollars BTC price in luno is much more expensive than the market. The market was S$1757 but the app still shows like S$1772. Thats like S$15 difference! I love the app and all until I realize this which is very important.
Transfer of money from bank to bank is slow. Am still waiting for ZAR10000 to reflect in my account. 24 hours later. Have escalated this twice and no feedback from the Luno Group.
Great app pretty easy to use and to stay safe use google authenticator so you won't loose your coins. I see people complain about delays but I don't experience this at all. I just funded my account and within two hours my account was credited. Should any delays occur it's your bank. Support is swift. Overall I love luno. Only I am withholding one star until am upgraded to level three. I have supplied the required document for verification but they keep saying two business days and my account is locked I cannot trade. A little frustrating. If you fix this in good time, I will rate five stars
The amount displayed changed just before you confirm, if this is a fee it should also be displayed. Secondly, your prices are already higher than ciondesk, XE, blockchain and even Google. Three, it would be much nicer if you had more digits after the decimal or an option to display bits. Otherwise, thank you
Luno is a good application.world class app. Im sorry i have very bad experiece about their service.i made a mistake of funding my sister luno account from my own bank account both first bank account with the exact naration from her luno wallet on 16.2.2017.after 2 days when the fund did not reflect on her account she quickly complain by raising a ticket. For the past 3 weeks she has been following up for refund to the senders account.Her wallet was blocked she could not do any transaction . What type of reconcilliation will keep what does not belong to you for over 3 weeks.Good application cannot compensate for bad service. Till present moment fund has not been returned to funding account.
In 3.2.0 (2017-03-07)
• Price alerts - create, edit and receive alerts for Bitcoin price movement
• Home screen scroll position is saved for when you return to or rotate the screen
• Bug fixes and performance improvements
Thank you for your feedback so far. If you have any suggestions please visit luno.com/help
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