Omni by Desjardins

Desjardins

About this app

▸ Group insurance
· File all your healthcare claims online.
· Add receipts and other documents directly to your claim.
· Pull up your payment card in the app.
· Sign up for direct deposit and check your Health Spending Account balance (if included in your plan).
· Access other services such as telemedicine and the Health Is Cool 360 platform (if included in your plan).

▸ Group retirement savings
· Enroll in your group retirement savings program quickly and easily.
· Plan for the future by choosing your savings goals and beneficiaries.
· Choose your investments.
· Contribute to your savings any time and make withdrawals (if permitted under your plan
· View your statements, account details and returns.

Get started with Omni

▸ Group insurance
· You’ll need your group and certificate numbers. You can find them on your payment card or insurance certificate.

▸ Group retirement savings
· You’ll need your group number and plan member or employee number. You can find them on your financial statements or get them from your plan sponsor.

Be sure to read the terms of use when using the app for the first time.

You can log in with fingerprint or facial biometrics, or with your password.

Some app features may vary by plan or province.

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Learn more about Omni:
desjardinslifeinsurance.com/omni

Read our privacy policy:
desjardinslifeinsurance.com/privacy

Ratings and reviews

Worked for a couple of days. Then it kept saying that there was an unrecoverable error and that, should it persist, would require me to contact them. Haven't done yet and since the web page still works, I don't feel the need to do that. Edit: fixed the issue I had by clearing cache and data of the app and logging on again Some of the UI is somewhat not very responsive (no visual feedback when I press it) Works well. I still prefer the web version but I can check easily with omni when I need to

Previous version was good, do not update. Version 4.4 is unusable. It asks you to accept cookies and sign up for direct deposit on every load and never saves input across sessions. It's also impossible to file a claim now as that user flow is broken: when you select "prescribed service" it disables the confirmation button the prescriber section also send you to a screen to "select specialty" where all the options are incorrect and it won't remember a manual input when you navigate back.

Not a very helpful app. It would be really nice to be able to see exactly what my total coverage amounts are, and exactly how much coverage is left without having to make a phone call or calculate it myself. Every other insurance provider I've had (sunlife, great west, groupsource) has had that information readily and easily available within their apps. I literally only open this to pull up my digital card, which I will soon replace with a printed off version, cause it's easier

What’s new

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Omni app.