- Flag inappropriate
- Show review history
I just noticed for the first time that you responded to my earlier 1 star review with a request for me to contact your office. Sorry it took so long to see it. Willing to give you a 5 after one more issue is resolved: my other devices get covered. Other problems appear to have been corrected. Thanks. I know that the VPN is working because when I use a foreign VPN location I get ads and search results, in part, from that country. The connections are now more stable and last longer.
61 people found this review helpful
January 24, 2019
Hi, Multi-platform subscriptions of FREEDOME are available through our web pages at https://freedome.f-secure.com/. Subscriptions made through Google Play Store are only for the Android devices registered to the same Google Play account. --Tapio/Freedome team
I'm not sure what's happened to this service. I've had it for a few years and it has always just done it's thing in the background and not caused any issues. Recently, however, it has started randomly turning itself off. When it is on it only works well for a while (usually a few hours) before the connection becomes so slow that it is unusable and I have to disconnect and reconnect. If I'm not actively using the phone this results in messages and emails not coming through.
1 person found this review helpful
Was a nice product for many years, but suddenly in the middle of my subscription F-Secure removes the app-feature I've paid for. They also makes my serial number invalid and forces me into creating an account, and set up all my devices again without the app-feature that was there when I paid for my yearly licence. Already found my replacement for Freedome, and will change as soon as my current license ends. Sad, but F-Secures own decision!
16 people found this review helpful
January 13, 2023
Hello, I am sorry that you have experienced this issue. Please contact customer support. Our specialists will be happy to help you solve the problem with the app feature.
Contact information can be found at this link:
Carolina / F-Secure