
James
I'm not sure what's happened to this service. I've had it for a few years and it has always just done it's thing in the background and not caused any issues. Recently, however, it has started randomly turning itself off. When it is on it only works well for a while (usually a few hours) before the connection becomes so slow that it is unusable and I have to disconnect and reconnect. If I'm not actively using the phone this results in messages and emails not coming through.
23 people found this review helpful

Hakon DS
Was a nice product for many years, but suddenly in the middle of my subscription F-Secure removes the app-feature I've paid for. They also makes my serial number invalid and forces me into creating an account, and set up all my devices again without the app-feature that was there when I paid for my yearly licence. Already found my replacement for Freedome, and will change as soon as my current license ends. Sad, but F-Secures own decision!
29 people found this review helpful
F-Secure Corporation
January 13, 2023
Hello, I am sorry that you have experienced this issue. Please contact customer support. Our specialists will be happy to help you solve the problem with the app feature.
Contact information can be found at this link:
https://www.f-secure.com/en/home/support/contact
Best regards
Carolina / F-Secure

Robert Wheatley
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Functions but needs turning on and off now and again as it stops my internet from working, be it data or WiFi. I don't have problems with the desktop app, so I don't know what's causing this on my phone specifically.
15 people found this review helpful