I'm in Indonesia, well, Grab isn't in my city yet, I'm just trying to look around and compare the app to the competition. So, I sign up and boom, "LOOKS LIKE WE WEREN'T ABLE TO CONNECT TO OUR SERVER..." Is it because Grab isn't available in my city, or ur app just suck!?
You make our life easy..
I would really l appreciate it if there's a way to have partial payment as an option from GrabPay with Cash so that I do not have to keep trying to top up the difference in the main amount even though I use the promo code to offset the amount. Also, GrabPay doesn't always work when I've got sufficient balance. Talk about declining my debit card after trying to credit from GrabPay. After manually using my card, it worked though so I don't know what gives.
Pretty good actually.. it just that we all having difficulty to set pick up location, your map doesnt have much info.. what i mean is when i type in my address, this app unable to identify it ( well, uber having no problem) i try to set manually by dragging the pin, but still couldnt set it.. it will auto pick different location which is pretty far from my home.. so all i can do is.. simply put random location then call the driver to tell where i am
Been having bad experience with grab lately. The customer support is useless. All standard reply be it text or call. The management should have a system where they call back the customer to do some form of customers recovery instead of just saying will monitor the driver. How would we know if you really monitor the driver or not. Improve on your customers service support. That is the most basic. In service line.
I am been using Grabcar 2 years already. This is first time, i get hung with ur app. I have lost info on driver after booking it. When he arrived, i was not sure if he is right driver. I took the ride anyhow, n reached my desination. Just wonder what had happened?
This update contains a bunch of code clean-ups for better app performance so you can continue to book Grab rides easily and effortlessly.