So far so good only had the app for a few days wish the gift card values were a little better but working on how long it will take to earn one
Doesn't Always Give Kicks The last month or so, I do not get my walk-in kicks. My boyfriend and I both have the app and think it's a great way to earn gift cards but a few issues. The last few times we have gone shopping we havent received our walk-in kicks. Then when we try to scan items either there is no such item in the store or the scan doesn't work. Very frustrating.
Horrible customer service. Shopkick has horrible customer service. If you need them for anything like if you can't redeem your points for gift cards you need to harass them on Facebook to finally get a reply. They want to do the bear minimal to help you out and can and will ban you just cause they feel like it, they won't ask you questions or find out what happened or if it actually happened, and once you are banned they say there's no way to unban you even of they were wrong. And there goes your points and gift cards..unbelievable.
Really love this app Wow! Not sure where to start.... Awesome app! You can get your workout and get kicks at the same time! The best part of it,it is FREE...
Train wreck I have never had so many problems registering an app as I have with this one. I've tried over and over again to register via email and password. I still can't register the app after about a week! Every time it tells me their servers are busy. I bet they want me to sign in via Facebook which I detest. The customer service is a complete mess and can only be done via email.
Cant scan The only problem I have, it will say there are 200 scans and when I go into it there are only 5 things to scan. Fix and then you get 5 stars!
Latest version 4.6.8:
Now it’s easier to find products to scan for Kicks at the store. Tap the "Scans" tab on the pages of your favorite stores to see our new and improved list of items available for scanning.
We love hearing your feedback. Please take a few moments before your next walk-in to submit a review.
The shopkick team
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