What's wrong with you guys, after recent update whenever m trying to.book a cab it ask me to scan my debit or credit card, which he takes after 10 min. Of me holding my card and hoping it will scan but it won't, anyhow it does scan after it says process error something like that. Can't even book my ride without scanning credit card what non sense is this..
Unreliable. Bad or no existent service. Drivers have cancelled many times when we're trying to get our baby home to a warm house instead of standing outside in the cold with shopping waiting for the next unreliable driver to cancel on us yet again. Yet we as customers will get charged if we did the same thing. However when you do get a driver they take the longest route possible. Not happy.
This is for today's experience. Recently, I got an offer for UberMoto. Riding 6 km for 20 Rupees. No Coupon required. I took a ride that meets all the terms and conditions. Still i have been charged 47.26 Rupees, more than uberPool or ola services. I have even reported this. But nobody cared to reply or contact me.
I have tried multiple times but the app isn't letting me add a payment method forcing me to pay in cash. and your dumb site says"please use app to add payment method". Don't know how such a glitch can happen, It's supposed to be a basic functionality. Your bot kind answers are of no help, please atleast share an email id where I can send the error screen shot. Do let me know if the payment error has something to do with MIUI?
Can you please bring back your extraordinary service?! You guys keep disappointing me while I'm booking my ride. I don't even know why you let your drivers to sign up to your competitors--Grab and that's the reason for the shortage of cars. Also, im waiting for so long that makes the price so high, is that what you guys do now? Surge price!
The app does not show me an option for scheduling a UBER ahead of time. Help files said click on icon next to destination - what ICON ? "Answer from UBER Technologies . . . I'm sorry to hear about the inconvenience. Unfortunately, scheduled rides are not available in the area you're requesting from. However, you'll still be able to request a ride normally when you're ready to take a trip. Once the said feature is available in the area, the option will prompt for scheduled rides..."
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