Card not accepted. I entered all the info, double checked to see if I typed something wrong. All is correct. And at the end, it won't allow me to press "next". Only used Uber twice. First time was through Google maps, payment was successful. The second time was through the Uber app and now I have an outstanding payment.
Drivers need to be taught about safety measures.. specially I see drivers on call for most of the time I take the ride in Hyderabad..I take pool on a daily basis to my work..that is a dangerous step..secondly drivers cancelling trip after asking the destination is highly unacceptable,their strategy is to wait for 5minutes or more making them eligible for cancellation charges and asking us to cancel, in turn customer get fleeced as we are charged for the cancellation.. above cases are becoming rampant in Hyderabad
Did you know your uber drivers don't see the scheduled pick up point the same way we do? I specified a location, had the booking confirmed via email but the driver received a location that was 200mtrs away from the confirmed pick up point. This caused some anxiety for the both of us until I worked out where he actually was. Please look into rectifying this so both passenger and driver are on the same page.
I don't know why the app has started acting up. The prices shown and charged were often different, and by a significant amount. Support failed to understand my issue and kept replying with standard responses. Hope to have a better experience ahead.
Ordered the uber, showed that the driver was 10 min away but when I some minutes later checked the screen, the driver cancelled. Fair enough, ordered a new one, same driver accepted. Kept my eyes on the screen for a couple of min to make sure he is coming, everything seemed fine but 4 min later, he again cancelled and couldn't find another uber. I was supposed to get uber to drive me to a bus stop for a special bus that goes twice per day, from other part of city and almost lost it due to poor uber service! In the end, managed to get an expensive taxi that arrived last minute. A very bad morning for me!
To confirm my location app return error saying we couldn't complete your request try again later or try with a new payment system... tried over and over again same thing
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