
Christine Martin
I can't even get my account set up. I've been going to this practice for 2 years and wanted to set up a MyBILH. I don't know my username and password so I wanted to sign up using my personal information. I used a code sent to me by text to verify and I get nothing but error messages saying they cannot verify using the information I provided. I typed in the code perfectly correct too. I'm really overdue for another physical and this is unacceptable!

cheryl bancroft
using this app is NOT at all intuitive. I really have to hunt around to find anyplace I want to move to. If I make a mistake and need to return to the previous page, because there's no back button, I'm sunk. I'd recommend someone actually use it and attempt to do things to understand what a user sees and can select as they navigate and possibly need to change pages.
2 people found this review helpful

MJ Smoler
compared to previous (PatientSite), it is cumbersome, overdone. navigation and response prompts are off screen (mobile). cannot download concise time series data as before. constant "network error" for requested uploads. it does work
2 people found this review helpful