NatWest Bankline Mobile

National Westminster Bank PLC

About this app

Corporate Banking on the go. Bankline Mobile complements our Bankline service. You need Bankline to use this app. Download ‘NatWest’ instead if you’re looking for the free NatWest app.

Our highly secure Bankline Mobile app let’s you stay on top of business finances and make payments on the move using your biometrics – a UK first for business payments of any size. Giving you time back and the power to act from anywhere.

KEY FEATURES

Raise and approve. On the move.
Raise and approve payments wherever you are, without a Smartcard and reader.

Payment approval with Android sets you free, with the UK’s first secure authentication service, for business payments of any size.

The mobile companion to Bankline.
Quick and easy setup with your existing Bankline credentials. Convenient access to your Bankline templates on the go. Create and save templates straight from the app.

Security you can bank on.
Keep your finances secure with fingerprint recognition and set a unique Bankline Mobile keycode.

Bankline Mobile keeps your finances safe with the latest security and encryption technology.
Providing biometric login and advanced anti-fraud systems, our robust security checks make sure your business is protected.

Deposit your cheques using your mobile to save the trip to branch.
Deposit your cheques up to the value of £1k by simply taking a photo and confirming the details before
submitting.

Stay on top of your finances
See all of your accounts in one place and get up-to-date account balances in real-time.
View detailed transaction information from the last 15 months.

Easily share PDF confirmations when you approve individual domestic & international payments.
Instant PDF sharing however you like, using WhatsApp, Email or Text (depending on device capabilities).

Receive notifications on payments to approve.
Users can notify specific payment approvers when they raise a payment in Bankline Mobile. Notifying those selected payment approvers will make them aware that there is a payment which they need to approve.

Comprehensive support
Quickly access our products and services from our Mobile Hub.
Get help and support from our handy “How to...” guides.
Or you can call the Bankline telephone helpdesk straight from the app.

Our customers are at the heart of every decision we make for Bankline Mobile - occasionally you may be prompted in the app to complete a short survey about your experience, which ensures we’re shaping the app around your needs. We really appreciate your feedback.

If you have suggestions or advice on how this app would work better for you, please contact [e-mail] or visit the support centre:
https://www.business.natwest.com/business/ways-to-bank/bankline/help-and-support.html#getintouch

Bankline Mobile is available exclusively to Bankline customers. Access to Bankline Mobile can be managed in your Bankline user settings. If you need help getting set up, simply visit business.natwest.com or drop us an email.

Ratings and reviews

The app is brilliant. We have used the desktop website for ages, but the app makes things so much smoother and efficient. Before, it was such a long winded process to check the accounts, raise payments, approvals, etc. The app makes things so much faster. The ability to notify others to approve a payment is a highlight.

Issues: SMS code should be generated each time, not like here atm, in my case with resend option I had the same three times. Option to update account details is a fake, I can't update things like address or phone number. Lack of option to use hardware key for dual factor auth. I would like to see application spec without reverse engineering in the lab. Is there a sandbox in use? Is there a VPN tunnel to secure connection? ICO reg number and compliance statement?

Update 3rd Apr '23 This app is really getting quite annoying. When trying to make a payment from existing templates, all I get is "oops, something went wrong, try again later", and I can't even transfer from one account to another. All its good for is checking balances. And as for the silly pop-ups that ask " do you love Bankline?", "No!" Great app when working, but recently keeps stopping due to "unknown error" requiring deletion and re-install of app. Any ideas why? It's becoming a pain.

What's new

This release introduces the ability for users to filter payments to approve by payment type and date. All other changes are bug fixes.