UBA Mobile Banking

United Bank for Africa Plc

About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers

Ratings and reviews

Too slow to open, takes almost 5 minutes. Please fix this this. Overall functionality remains good hence 3 stars. I have cleared data and cache as advised and it seems it's worse. I am downgrading to a 2. Please toss this app and go back to the old version. I am downgrading to 1 star today 7/7/24. Changed to a new phone on June 27th and since then haven't been able to log into the app. Meanwhile I am getting charged for all the OTPs I am receiving for ₦120/SMS.

I'm unable to login using a different device that doesn't contain my registered phone number. THIS APP VERSION WON'T ALLOW ONE TO INPUT THE OTP RECEIVED FROM THE OTHER PHONE THAT HAS THE REGISTERED PHONE NUMBER. It seems it was built or designed to automatically detect OTP. I have been waiting for an update that will correct, yet nothing. Please fix it. Otherwise, it's a useless app for me.

Good interface and was working fine initially until lately. If I want to make a transfer, after keying in the bank account details and my pin, next message I will see is that the acct no and name do not match. This I have tried severally with different acct and some of the acct I have made a transfer to before using the same app. I just don't understand and it's frustrating. Until that is fixed, I give 2 stars.

What's new

Transaction Dispute Menu: Easily log any failed transactions directly from the landing page.
Extended Transaction History: View up to 6 months of your transaction history for better financial tracking.
Increased Security: Use your PIN or Secure Pass for transaction confirmations and benefit from automatic app lock and Inactivity timeout.
Alpha Numeric Numbers: You can now use alphanumeric numbers in the Passenger Name Record when paying for an airline ticket.