![](https://play-lh.googleusercontent.com/a-/ALV-UjW1DDG20LC_8im1asG6fOZjJBWq0ud9XsxqKWws6_A8joBxaoFG=s32)
Marcel Izumi
I give up. The designers meant well and I believe the user interface I well designed. But the technical problems make this app unusable. NFC reader works fine the first time to change the transport PIN to the 6 digit personal PIN but already the next attempt to see what data is stored on the card reliably fails. I spent 20 minutes turning and flipping the card (no case). 9/10 times, I get no reaction. If I'm lucky, I get stuck in the "weak signal loop". Sorry devs, but this ain't working.
27 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjX8_SedNLJIzBzMPFHME9Mxi2zPlWPOHP2nln7fe4F5vkM1gvWV=s32)
Ziad Boutanios
The quintessential disaster app! I actually like the interface simplicity, but the app is just not reliable. I use it to log into government services with bundID, but it keeps getting stuck after the first authentication. If for some reason a bund website asks you to re-authenticate, the app won't connect to the paired device anymore. You'll keep going around in circles. Very bad integration with bund services overall and yet another example of poorly spent tax money!
Governikus GmbH & Co. KG
August 26, 2024
Thank you for your feedback. We are sorry to hear that. If you need assistance, feel free to contact our support team - by e-mail at support@ausweisapp.de or by phone at 0421 / 204 95 - 995.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXYW9V_bPN5X4AwmPWWsYN2WD_yAzlW5sUlys2lO97XzWY5JcikzA=s32)
Andrea Pedemonte
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Of course doesn't work. It's supposed to support all EU E-id cards but doesn't read mine. PS: I have been using the Italian equivalent since 2019 and it works like a charm 😉 Go see how the SielteId works for example and just copy it, the German government incapacity of making anything digital and simple is infuriating.
1 person found this review helpful
Governikus GmbH & Co. KG
July 8, 2024
Thank you for your feedback. If you have any specific improvement suggestions for us, please contact our support team - by e-mail at support@ausweisapp.de or by phone at 0421 / 204 95 - 995.