Signal Care Assistant

Signal Iduna Asigurare Reasigurare S.A.

About this app

The services offered by your SIGNAL IDUNA health insurance, managed directly from the app. To be sure that you have everything under control.

Access health insurance benefits through the available features:
· Medical appointment – make a clinic or virtual clinic appointment following the steps from the app to submit the request. You will be notified each time your appointment status changes.
· Reimbursement – register a request for reimbursement to recover the value of the amount for the medical services you performed, covered by your private health insurance according to the contract.
· Easy Pay Card – request a transfer on the Easy Pay bank card to receive from the insurer the amount needed to pay for the medical services you will perform.
· Mediqa Net – search for the fastest route to the desired clinic via the interactive map. Because your feedback is important to us, you can give rating for the clinics you have visited.
In addition, you also have an online store in the app to quickly and easily purchase health insurance for you and your loved ones.

Ratings and reviews

By far one of the worst apps I've come across. From a UI and UX point of view, this app is a throwback to the late 90s, on top of being constantly affected by bugs. Still buggy after the recent updates. Surprised how such a profitable company cannot afford a few decent developes that know basic usability testing (let alone coding)

Almost useless. It doesn't show much and the information that it shows is mostly unclear or generic. Also although it remebers me it doesn't log me in directly, I still have to press some buttons. Then for some things directs you to the website where you still can't find all the information you need because some buttons don't do anything.

UNUSABLE !!! Stupid design, no functionality ! Tried 3 different versions. None accepts ID photo, regardless of file type. Without photo ID no other operations are possible. Date of birth year selector has no input option apart from the previous/next arrows so you have to press them tens of times ! I could not get further in the app but it probably goes from unusable to worse. Support responded 6 MONTHS after the initial review to ask me to contact them!

What's new

Bug fixes and performance improvements