ActiveAlert

3.9
4.78K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Respond to calls faster by getting the essential details right in your phone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Google Cloud Messaging instead of SMS to get your 911 pages
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls in an orderly way
- Automatically maps alarm location
- “Active” response for tracking response efforts
- View other responders in real time on a live map
- Access relevant photos and documents from your phone, including pre incident plans, photos, and more

Formerly named Active911
Updated on
23 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
4.67K reviews
Sam McClain
14 May 2024
I love this app... When it works. I consistently have to uninstall and reinstall this app to get it to let alerts come through. Almost once or twice a week I have to uninstall it and put my device code back in to reconnect it. I would love to say that this app is perfect but it is very frustrating not receiving the call on my phone when I need information.
3 people found this review helpful
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Active911, Inc
10 January 2017
Sam, have you attempted to contact support? It sounds like your device code may be on two different devices, they should be able to help diagnose the problem. They are available at 541-223-7992 or support@active911.com
A Google user
16 June 2019
Overall this is a great app that helped bring my backwards employer into the 21st century only about 15 years too late. Unfortunately it has a major flaw in that the contrast of the road outlines/road names/background are such that it is very difficult for me to read the map, especially in the bouncy cab of the engine. To make matters worse the street names stay tiny no matter to what extent you zoom. I encounter this problem in all viewing modes but dark mode is the worst.
5 people found this review helpful
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Active911, Inc
20 June 2019
Thanks for taking the time to submit a review. We have API access to Google Maps, and that is where the map overlay/display comes from. I'm not sure that there is anything we can do to fix the problem you're describing, other than finding a replace for Google Maps. You aren't the first person to report the issue, and it is on our radar.
A Google user
9 December 2018
Review for the previous version. The problem we have had is that when we pull up the map 90% of the time it shows directions to the wrong locations. Sometimes it's many miles in wrong directions. Not sure if this is the app or how the info is entered into the app but this a critical problem for our fire department. Latest version says this is fixed. If so, this will be a 5 star app.
44 people found this review helpful
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Active911, Inc
19 February 2019
Bob, are you still experiencing mapping problems? If so, our support team should be able to help. Please contact them directly by calling 541-223-7992, or sending an email to support@active911.com.

What's new

Crash fixes and performance improvements for the Alert and Comms services.