Igor J.
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Cannot add a card for payment. After adding a card there's a screen saying it was successful, but then it doesn't redirect back to the app, instead there's broken page and it doesn't go any further. I tried 4-5 times. For each try I was charged 0.01 EUR. And this will only be returned after a first charging session. So basically, never. Happy to update my review if this gets resolved... EDIT: I did "solve it" by using my wife's iphone. Installed the app just to add my card. Not a fix!
5 people found this review helpful
Be Charge Srl
29 March 2023
Ciao Igor, ci dispiace stia riscontrando questo problema. Possiamo consigliarti, nel caso non lo avessi già fatto, di provare con un'altra carta o con un altro telefono. Alcuni utenti che hanno riscontrato il problema hanno risolto in questo modo. Grazie!
Randi Van Blarcom
Save yourself a major headache and DOWNLOAD NEXTCHARGE APP INSTEAD. 45 mins wasted on this stupid app: tried installing on 2 phones, and still weren't able to use the charger. The app wouldn't let us do anything (even as a guest) without entering a phone number (which as travellers we can't access right now, so we couldn't enter the verification code and got locked out). Then it wanted us to add minimum €50 to our wallet - but we only needed about €15 and won't ever spend the rest. Awful!
2 people found this review helpful
Patrick Larvie
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Utterly worthless, purposely unusable dumpster fire of an app. Instead of contactless payment and transparent pricing, they demand a complex registrations with completely unnecessary personal information and impossible to understand pricing "plans". The developers belong in prison because this app is a crime. And don't tell me to contact your #_@! customer service. Fix your mess on your time. And without my money.