UMANG

MeitY, Government Of India

About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.

Ratings and reviews

Why is this even a government app idk. Some processes take multiple attempts to reach the final stage and even then after entering the details, none of the requests are processed as there will always be a popup after entering the otp stating there's some technical issue from there and please try again later. complained multiple times in the app and the issue is still not resolved. The app was created to help make some processes easier whereas the app is mostly of no use at all. Needs improvement

App is stuck on splash screen just showing Umang logo, after that no any progress nothing, waited for longer still couldn't go to login or home screen. EDIT: It's been 50 days now since server down was reported, still it's down. While I can see iOS is working fine. the server of umang is down for a long time, due to which entire government related services are unreachable.

What the hell is wrong with this app? UMANG is hands down the worst app I have ever used. It’s painfully slow, constantly crashes, and most of the services either don’t load or fail right when you need them. The user interface is confusing, navigation is frustrating, and error messages are vague or useless. Basic tasks take forever, OTPs don’t arrive on time, and support is practically nonexistent. For an app that’s supposed to simplify access to government services, it does the exact opposite