Lori Boxer
I think the app is not nearly as smooth and efficient as was the app for Two River Community Bank. Takes too long, often logs off in mid-transaction, asks too many times to confirm that I can read the check. Additionally, the log-on is also not as efficient. As you plug in your password you should be able to see what you're punching in so as to make sure it is correct before selecting "sign in", a feature that the TRCB app did provide.
16 people found this review helpful
OceanFirst Bank N.A.
11 September 2020
Hi Lori, thank you for your feedback. Please give us a call us at 1.888.623-2633, option 3, so we can assist you. We apologize for any inconvenience and look forward to hearing from you.
A Google user
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The worst mobile banking app and the worst bank! Very slow and unresponsive when depositing checks! Keeps asking you to look at the front of the check and see if your signature contains "For Mobile Deposit Only". First of all, my signature goes on the back, so I can't really see it in the front to verify, stupid! Second, what other bank makes you write that on every check? I have BofA, Chase, Capital One and never had such issues with them and they also don't charge me $6/month to keep my money!
5 people found this review helpful
Steve Barry
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Major issue is we are not able to print from cell phone. Always have to wait to locate a computer which is very inconvenient. Please, the time is now to bring this all up to date as may of us only have cell phones and tablets, not computers. This app is decent but not nearly up to the standards of other banking apps in 2022.
3 people found this review helpful
OceanFirst Bank N.A.
15 April 2022
Hi Steve, thank you for your review. We are always listening to our customers to make sure they have the best banking experience.