Brightline

4.8
2.38K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Brightline is already the best way to get around South Florida and our app makes it even easier. Book a ride, customize your trip, and keep your tickets handy.

- Book train travel to get to and from Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach and soon Orlando.
- Seamlessly reserve Uber rides to and from our stations.
- Purchase passes and save.
- Save seat preferences and companion traveler profiles.
- Upgrade to PREMIUM for more space, more snacks and more sips.
- Manage your itinerary and make changes easily if plans change.
- Keep your train tickets, parking pass, and ride reservations all in one place.
- Explore our stations and discover new food and beverage options.
- Enjoy a completely touch-free experience with just a scan of your phone.

Welcome to Brightline.
Updated on
30 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
2.37K reviews
Tony Warren
11 July 2024
Train service is great. App is completely worthless. The app is okay for booking for travel, but tried to modify my return trip and kept getting "internal server error" with no additional information. Help is non-existent. (The Help ChatBot is the absolute worst you will ever encounter!) At the Orlando Brightline station, customer service took care of everything. World class train service, but an absolutely horrible app
1 person found this review helpful
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GI ST
1 September 2023
Fall asleep and pass your stop? Pay to go back the other way. Was your train late? No credit for you. 'Late' for a train that hasn't arrived to the station? Too bad, boarding that hasn't started is closed. Want to set and forget your password? Better not cause you will be periodically logged out. Want to turn off the renewal of your passes? Better have access to a web browser cause the app doesn't allow that. Don't forget to read the 'fine print' on the commuter pass.
44 people found this review helpful
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Jeremy Simkins
18 November 2023
Always have to login after a few days. Ordering Uber when premium is poorly designed and is not accurate at all. It's always 2 hours later than you need. The overall experience is very poor. This needs a lot of QA done. Try using it and try booking a round trip with Uber rides. I have checked luggage but the Uber they order leaves before luggage is even out. The devs need to try out the app as a actual user. Please add biometric login, that would solve the annoying losing my account issues
16 people found this review helpful
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What's new

- Update Checked Baggage Pricing

App support

Phone number
+18315392901
About the developer
Brightline Trains Florida LLC
dev@gobrightline.com
350 NW 1st Ave Ste 200 Miami, FL 33128 United States
+1 305-528-7438

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