TELUS Health One

TELUS Health One

About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counsellors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counsellor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Health Connect to reach your goals and team up with your colleagues to participate in group step challenges.

Ratings and reviews

I have a Google phone. Telus health app reports consistently fewer steps than what google fit tells it!! (Thousands less!! Yesterday I did about 9500 in google fit but Telus health says 6200!!). There is no alternative for android phones other than google fit!! Their tech support was not helpful (literally a cut and paste email of stuff to try). My employer pays Telus a boatload of money to do our wellness programs and there is a step challenge at work and can't participate properly.

I added this app for a 1 month step challenge with coworkers, and two weeks into the challenge, the app stopped syncing with my fit bit. I have tried deleting and re-installing both apps and re-syncing numerous times, but it seems to be very inconsistent. My fit bit app syncs perfectly fine with my watch, which leads me to believe it's the lifeworks app causing the issue.

Cannot get past the create account page because the issue of tapping of accept the privacy policy. Tapping the checkbox causes you to hit the privacy policy link instead, this is due to the fact they have put increased space in the word "privacy policy" hyperlink. The space covers the area where you need to tap on the checkbox making it inaccessible. Update issue resolved by reaching out to devs, have not tested it. But i tapped somewhere else in the page and it worked and ticked it off...

What's new

Thanks for using TELUS Health One.

This release we've been busy squashing bugs and improving the app.