OnePlus Care

Servify

About this app

The easiest way for OnePlus users to manage their favourite OnePlus device(s). Also, get hassle-free service at your convenience in just a few taps.

Why use "OnePlus Care" App for your OnePlus Smartphones?

Empowering Ownership Experience:
- Diagnose your OnePlus device with a few taps, without any need of visiting a service centre
- Monitor the health of your device with smart diagnosis feature
- Keep your bills and warranty details safe on the Servify Cloud

Buy Protection and Extend Warranty of Your Device:
- Get complete protection from accidental and liquid damages
- Extend the warranty of your OnePlus device
- All protection and extended warranty plans are OnePlus authorized
- Option to purchase plans from within the App
- Track Claim status from within the App
- Paperless process during any Claims
- Cashless repairs

Hassle-free Service:
- Convenient service modes to get your device repaired such as
• Getting your OnePlus device picked for repair from an address selected by you*
• Jumping the queue by pre-booking a visit to an authorized Service Centre near you as identified by the OnePlus Care App
- Track your repair journey from within the App
- View complete history of your services and transactions with us

*in select cities only

Download the OnePlus Care App now to get the most out of your OnePlus device(s)!

(The OnePlus Care App is available for OnePlus customers in India & USA only.)

Ratings and reviews

Diagnostics didn't find the simple issue with my phone. The proximity detector (when the phone reaches the ear) doesn't work so the phone stays on when on calls. This diag app passed the sensor as working without issues. Plus the start a warranty claim option didn't work and errored out. This app is worthless and a waste of time. Just skip it and save some grief. Uhg! I called support and they made some change to my account but it still did not fix the problem. I stand by this low review.

Actually quiet easy to use and functions nicely. This app serves as a very easy solution for mobile repair. OnePlus, Keep it up. My personal experience was great. The only thing I really want to see is your service centres at more locations. But considering that there is a pickup and drop option in this app, It's not actually a problem. You guys are definitely on the right track.

worthless. when I put in my IMEI, it rejects it because it says it's invalid. Only app or anything that had a problem taking my IMEI. I can't use any of the apps functions without it. update: the number I was told to contact is unassigned. Wow. You could at least give out the correct customer service number. Failure rate negative stars if i could and their response is a generic copy and paste on everyone review

What's new

We've squashed several bugs to improve the stability and performance of the app, ensuring a smoother experience for all users.