Kyle Nowak
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When the app will allow you to login, it's great. Unfortunately the login is down multiple days a week for hours at a time. Would be swell if I could consistently login. Editing this review. I see they are saying the problem is individual to me, but the 2 star rating this app has says otherwise. My wife had the same issue in her iPhone. I have an android. This app is not very good. Another edit on 9/25/24. I have had access to login for about 6 hours in the last 48 hours. Login unavailable again
Any time there is an issue lasting for more than a few days, it is likely not a widespread error, and specific to you. Please contact us directly at 517 333 2424 or via live chat to troubleshoot. Thank you!
Bill Brede
Mobile deposit is broken for me for over a year. Uninstalling and reinstalling doesn't help. Once I click the photo button to take a pic of a check, it crashes and resets to homepage. It's getting tedious to go to a co-op credit union for simple things like cashing a check. UI is clunky, especially when moving money between accounts.
2 people found this review helpful
We appreciate you taking the time to share this feedback.We learned from Google that this issue for Pixels was due to a software update earlier this year. We would be happy to help troubleshoot. Please reach out to us via the message center within our account. Thank you.
T.J. Jourian
Throughout the time I've used the mobile app (probably ever since it's inception), I've loved this app. Minor glitches every once in a while in the early years but otherwise incredibly useful, convenient, and functional. EXCEPT ever since I switched to a pixel phone, I can't deposit checks. It usually won't let me take pictures and the one time I managed to take pictures it didn't upload it and just reverted back to the home screen. Very strange issue that I'm hoping will get fixed soon
Hello T.J.! We were able to contact IT to review this, and it should be corrected for you now. If you continue to experience issues please contact us directly at 517 333 2424 or via live chat to troubleshoot. Thank you!