AHS: American Home Shield

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About this app

Protection for homes. Happiness for homeowners.

American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs.

New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free.

With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly.

The AHS® app adds an extra level of convenience to your home warranty experience.

Key Features:
• Access your account and plan info
• Video chat on the spot for free with select plans
• Make and track service requests
• Take advantage of special offers
• Manage your payment info
• And more

Ratings and reviews

The video chat feature is not working. I've used it before with no issue but for the last couple of weeks it has not worked. I'll enter in the relevant info then click "start video chat" and nothing happens. I've tried reinstalling the app, restarting my phone, and I even submitted a bug report about this. I'll change this review to 5 stars if someone can help me get the video chat feature to work again.

Easy-to-use requests for home help. Affordable and worth it. My only complaint is the first people assigned to you half the time are the worst, and don't fix the issue. Multiple times, I've had to have 3 requests for the same issue until the assigned another company, with no way to request a blacklist of original, failed company.

This is the worst home warranty I ever had. There is no option to enter directly review for their services on the website. Zero customer service! They just hired cheap contractors to do a poor job. More like a hit and trial. There is no limit .on the tries as they come change one part or the other. They dont care if in It takes months and months to resolve a problem. They just give you pre-programmed answers. We are sorry for the inconvenience. We are working to fix the problem. Good luck!!

What’s new

This latest version includes updated styling on the home page to better display important service request information and various bug fixes