Caitlin
It was fine until it wasn't. I've had the app for over a year now and it was great. But as of the last few months, EVERY time I open the app to use it, it says there's a "newer version" available and forces me to update it. It super annoying. Also, the check in process could be smoother. You check in, and it doesn't always tell you you're actually checked in. You just do it an hope for the best.
15 people found this review helpful
Jeff
Ordering is fine, but the app demands location permissions at all times, not just when using the app. I'm considering uninstalling for that reason. Olive Garden has no reason to know my location unless I've placed a pickup order. I'll have the app open at least until I arrive at the restaurant. Also,knowing my location doesn't seem to be of benefit since I still have to check in. Since the app knows where I am, it should automatically check in when I arrive.
5 people found this review helpful
Shane W
2022 For years the app showed "No wait" for all the locations in the area, 100% of the time. Even when there absolutely is a wait. As much as 20 minI like being able to join the wait list and check in without waiting in the line, but not having a functional estimation is inconvenient. Sometimes if it's too long, and you're on a schedule it can be a risk to go. 2024 It shows wait times. Most often the join button in the app goes dark, nothing happens, and host says it didn't go through. Worse.
144 people found this review helpful