
Antonio Sarosi
I've stopped eating at Burger King due to shady practices of this app. I made the mistake of adding a gift card to my account, and you can't partially pay with your gift card balance and it instead forces you to keep reloading your balance which happens automatically upon placing an order. I don't want to keep adding to my balance, I want to use the rest of it then pay with my credit card for the remaining balance of the order and in the future.
5 people found this review helpful
Burger King, Inc.
October 12, 2025
Thank you for sharing your feedback. We value every comment as it helps us improve and provide a better experience for our guests. We appreciate you taking the time to let us know your thoughts.
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Michelle Hodge
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For the last month the app hasn't worked for me. Every time I try to order anything it just says "try reloading". How many times do I need to reload in order to order food? Also to make matters worse I'm losing points. 2 Months later and I still can't order or get on the app. Nore have anyone contacted me.There is no telling how many points have been lost since I can't use the app. How many times I need to uninstall ,for the app can work .
162 people found this review helpful
Burger King, Inc.
September 9, 2025
Sorry for the trouble with your app. Please check Google Play to download the latest version, as updates often fix issues. If the problem continues, our team can help at *http://bk.com/support?review=googlestore <http://bk.com/support?review=googlestore>*.
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Terri P
Used to love the app until it started requiring users to put in a pickup time. I'm not sure why I can't just roll up to the drive thru, give my name, and have it cooked right then like most other fast food joints. The first several times I ordered without seeing that change, it sat there for a couple of hours before I picked up because I had no idea the change had been enacted, and it defaulted to "now."
117 people found this review helpful
Burger King, Inc.
September 9, 2025
Thank you for sharing your feedback. We value every comment as it helps us improve and provide a better experience for our guests. We appreciate you taking the time to let us know your thoughts.
You Rule!