
GingerlesSoul
The app is fine, helpful even, but Snapshot sucks. You're required to allow it constant access & it drains the battery. Turning it off doesn't help bc it'll turn itself back on even if the phone hasn't moved at all. The driving records are inaccurate, too. Some are logged, some are not. If you use hand-free through Bluetooth, it'll log it as if you're using the device. It has logged my trips as if I'm riding on a bus/bicycle & if you hit a pothole it activates hard braking. It's not worth the $.
891 people found this review helpful

Todd Murray
definitely pretty good app, but doesn't realize that you may be using hands-free on your device . I say this because it can tell when you're holding your phone or using it. that doesn't mean your not focusing on driving.. doesn't recognize use of hands free technology like the very poor technology, Google voice to text or other hands-free technology. some I'm app options allows it to track safe driving as a way of offering discounts.
1 person found this review helpful

Mike
Great service since you still have humans, and that's the main reason I stick with your team. However, the billing dates, process, and withdrawal are completely random , different amounts, and do not match with the info provided over the phone. In the long run, everything ads up, but a random $250 dump on the credit isn't what I expected after a quick policy change.
175 people found this review helpful