NEO

The Saudi National Bank (SNB)

About this app

At NEO, we challenge the conventional ways to uncover innovative solutions, that make a positive impact on our customers. We strive to build experiences that are valued, and make past ones forgotten by stepping into tomorrow.

NEO is a lifestyle banking and a financial ecosystem that enables your ambitions at every step for all of life’s moments. For everyday banking and beyond, connecting all your banking needs in one place, supporting better decisions, and an experience that motivates and empowers you, no matter what your goals are, this is a digital bank that grows with you. Your future is yours to build.

Signup and start experiencing the future of Banking Now!

NEO beyond everyday banking

Ratings and reviews

I’m really disappointed with the Neo app. Every time I try to create an account, it shows the same error message: “Unfortunately, it is not possible to create your account at this moment. Please try again later.” I’ve been trying for several days, but nothing works. The app seriously needs improvement — especially in the registration process. Please fix this issue as soon as possible.

I added money to my Neo account, then when I started doing an international transfer, I found out that the account is locked, so the transfer cannot be done. I don't know why it was locked. I went to the branch, talked to customer care but couldn't find anything, and my money of around 2300 SAR is stuck. There's no support. The service is very poor. I highly recommend don't use it. If the bank had locked or frozen my account, then why were the funds allowed to be added?

Adding beneficiary is like a hell of task. App frequently crashes. If you are adding the beneficiary information and minimized the app, everything will be vanished and you have to start from zero. If luckily you completed the process, you will receive a call to activate the beneficiary. After attending the call, when will will revert back to the activation page, it's automatically closed and no information is stored/saved. Please fix the bug otherwise it's useless. I'm going to uninstall the app

What’s new

Bug Fixes