ReSound Smart 3D

GN Resound

About this app

The ReSound Smart 3D app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Last, but not least, you can have your hearing care professional update your hearing aid programs and send you new hearing aid software without taking a trip to the clinic.


Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional.


ReSound Smart 3D mobile device compatibility:
Please consult the ReSound app website for up-to-date compatibility information: www.resound.com/compatibility.


Use the ReSound Smart 3D app to:
• Enjoy optimization anywhere with ReSound Assist: Request help with your hearing aid settings from your hearing care professional and receive new settings and software updates.


And use these direct control and personalization options:
• Adjust volume settings on your hearing aids
• Mute your hearing aids
• Adjust volume of your optionally acquired ReSound streaming accessories
• Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional)
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble, middle and bass tones to your preferences
• Save your preferred settings as a Favorite – you can even tag to a location
• Monitor the battery status of your rechargeable hearing aids
• Help locate lost or misplaced hearing aids
• Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional)


For more information please visit www.resound.com/smart3Dapp or the support site via the link in the app store.

Ratings and reviews

When using the hearing aid microphones for phone calls the audio quality is very weak and choppy. I can't find anyone who can help to solve this problem. Resound appears to rely on the audiologists to do all tech support and that's not their area of expertise. After submitting the review, I received a link to contract tech support. I submitted details of three different problems and I'm waiting on a response.

A giant pop-up blocked my app asking for feedback when I went to change my program to TV streamer, so here it is. Your app is trash and feels like a joke. It takes 30 seconds to even start. When using the TV Streamer, the phone is unusable as any video or audio that plays on the phone will disconnect the hearing aids from the TV and switch to phone audio. Please add ability to lock the audio. A lot of times it randomly disconnects and plays audio in only one ear.

I was not overly impressed with the app to begin with. The app hasn't changed in years. The app worked for a couple weeks until Android sent a software update (Android 16). Now the app will not work with my phone. I know it isn't entirely GN's fault, but now I have $6000 hearing aids that I cannot access certain functions. The customer service contacted me, but after investigation, found the Android software to be at fault. Until Android fixes it, I am up the creek. If they fix it.

What’s new

This update includes general performance and stability improvements.