Hotels.com: Book Hotels & More

Hotels.com LP

About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

- Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™*** and use this whenever you want and instantly save on your next trip.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.

FIND THE HOTEL THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long holiday, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels**.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more, and share these with friends and family.
- See the hotel or holiday rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or holiday rental booking details anytime – even offline.
- Easily manage your hotel or holiday rental booking on the go.
- Contact us or the hotel or holiday rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.

**Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

***OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.

The Hotels.com app uses information for analytics, personalisation, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://uk.hotels.com/customer_care/privacy.html.

Ratings and reviews

It's great when it works. On my device it constantly generates "something went wrong on our end" errors, won't let me sign in, claims I'm offline, etc, etc. Nothing I've found to fix it has worked. (Clearing the cache, clearing the data, reinstalling) Thank goodness you can still use the website on Mobile. Otherwise, I don't think you could be confident that you can get your reservation information when you need it.

Horrible experience. The new system doesn't track my trip elements properly. According to the site, each night should count as a trip element (which you need to accumulate to achieve status). For a 3 night stay, I only received 1 trip element. This happened twice. I've called each time to have it resolved... they gave me my trip elements, but it all seems very shady!!!

I just don't get the 4 & 5 star reviews?? Every room I checked, the price was exactly the same if I walked in, AND, you can cancel right up until the time of check-in if plans change. I just reserved a room for the same $$ and didn't have to lay out a penny. It is useful to see what is in the area, and then walk in, be kind, and you will be better off and without all the hassle of a third party app. Uninstalled.

What's new

We continue to update our app to help you find your perfect somewhere.