MetLife US App

MetLife Inc

About this app

The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information. We also improved the customer experience with an overall design enhancement.

FEATURES:

DENTAL
Access coverage details and claims, find a dentist, read reviews and book an appointment
Get personalized estimates for dental procedures and have your ID card with you wherever you go

AUTO & HOME
Easily understand your policy and coverage details, and pay your bill
Save your ID Card or request one to be mailed to you
File a claim and upload pictures of the incident

DISABILITY
Review claim information and make updates, report absences
Contact your case manager and upload relevant documents
Setup and update direct deposit information

You can also access the following products: Group Life, Accident & Health, Group Legal, and Vision

For additional product information and other details, please visit MetLife.com

Ratings and reviews

Extremely frustrating app. There must be little if any testing done to ensure it's capable of being used by a customer. Navigation is clunky and not intuitive, doesn't follow mobile best practices, standards, and guidelines, and feels like a web page slapped into a shell of a mobile app. Do better please.

Constantly gives me errors. I think I have gotten it to work correctly 1 time, total. Every other time, no matter the time, or day, it gives an error message. If you can't fix your app, then don't send me emails telling me to log in to the app, to see what claims have been processed. The insurance is ok, though. Just the app sucks.

Slow buggy app! I want to check out my Dental Claims. I was able to see my claim status of total charges, but app keep crashing continuously when I click on Explanation of benefits. Not to mentioned I can't view my own Deductible & Maximums In-Network Policy, keep getting sorry error message "an error occurred - we are unable to process your request at this time, please try again later". The insurance is good, but it appeared no one is working on the app anymore. Uninstalled.

What's new

Minor Bug Fixes.