Lorena T. Andrade Borucki
There's always something wrong with the app. I have to keep having to use my computer to check my account. I have tried everything, restarting my phone, uninstall/install the app multiple times, and clearing the cache. When it does work it's fine and the features work fine.
a_tjej
It's a pretty simple app. Probably not as many functions as larger banks but it suits my needs. I've used the check deposit option a few years back and it worked fine, but I haven't used it since as I don't have a need for it. I just use the app to view accounts and transfer money. As a heads up, it usually isn't accessible at certain times on Sundays. Usually early morning hours. (Business time related or maintenance maybe?)
4 people found this review helpful
Richard Ahrendt
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Update: Latest update seems to have fixed the issue. App does seem to work again. Updated the rating. Thanks. Having the same issue as others. Worked fine until the last update a couple days ago, but now all I get is a blank white screen. Tried to restore to a previous version and it opens and says I need to update to use. App is broke, no longer usable.
15 people found this review helpful
North Shore Bank
07 April 2022
We apologize for the issues you're encountering with our Mobile App. An app update was published (21.3.50), which should correct the problems encountered on your device.
If you haven't updated your installed version of the app, we suggest doing that. If you continue to experience issues with the app after the update, please let us know.