A Google user
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BNH feels like a small town bank. Every time I call, I speak to a human being; they're always knowledgeable, friendly, and local. UPDATE: While I continue to enjoy BNH, this app has become absolutely unbearable. Since an update this fall it's frustrating and buggy. I prefer to use fingerprint login, but it only works sporadically.
6 people found this review helpful
Bank of New Hampshire
31 December 2018
Thank you for reaching out to us. We have identified an issue that is causing a login failure for on some Android devices. We are working diligently with our vendor to resolve the issue. A new version of our app is expected to be released on 1/9/19 to resolve the login issue. We sincerely apologize for the inconvenience this has caused.
Nick Tarling
I've been using this app for a number of years now keeping track of my banking on the go, and it has been so useful and simple to navigate. However, this complete redesign has to be one of the most ill-advised and eye-straining changes I've ever seen an app do and it really needs to be rolled back. Nothing about the minimalistic icon nor the yellow and blue color mishmash says they considered what the average person thinks of when they talk of BNH.
4 people found this review helpful
Bank of New Hampshire
06 June 2023
We value your feedback. Thank you for sharing your thoughts with us, Nick.
Michael Szymkowski
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The app is inconsistent. What the app shows in your account is rarely correct. The only time I've had an accurate account balance is when I have nothing coming out. The weekends are worse. Everything says pending and even that is incorrect. The bank itself is amazing but the app has cost me more than ever in overdraft fees. I know use a separate app, Mint, to help me budget and track my account accurately.
1 person found this review helpful
Bank of New Hampshire
15 May 2023
Oh no! We sincerely apologize for the troubles you've had with our mobile banking app, Michael. We'd be happy to look into this for you. One of our Customer Service Representatives will be reaching out to you shortly. Thank you.