2.6
1.24K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
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About this app

Abu Dhabi Link is an on-demand transportation public transit service. Abu Dhabi Link service is a shared service, so there may be other passengers in the vehicle with you. We use the latest technology to match people headed in the same direction so you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one.


For any questions or inquiries, email us at customer.care@itc.gov.ae
Updated on
May 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
1.23K reviews
Kiiro Whei
August 21, 2024
Often times the shuttle is late. The app does not show the most efficient route. Pick up takes longer than it should be. Driver goes round and round, going places where there are no pick up scheduled. 30 minutes becomes 1.5 hour, that's just waiting for pickup! Also very difficult to book in the first place, always showing it's full but it never is. I've only ever seen max 4 people in a ride when the bus capacity is more than 10. This is the most inefficient app.
16 people found this review helpful
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Habiibah Lukuya
September 15, 2024
It's not reliable at all, some drivers are really rude, they will leave you at the location even after waving at them, they tend to park to a different location and then you waaaaiiiit, and waiiiit after like 5 minutes you see the bus passing even though you wave at them they can't take you. It's always busy, booking can take hours, it is so tiring and frustrating. I wonder if these guys have daily targets because they do as they feel like. I plead to the government to put some laws to help.
5 people found this review helpful
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Konstantin Kurtiakov
September 26, 2023
It doesn't work. I used it several times, and then it rejected login, stating that my password was wrong. I tried to reset the password but the system failed to send me any SMS or email. Absolutely the same happened to my wife several weeks before. I used another phone number to create a new account and found customer support email. But the email address doesn't work, the same way as everything else related to the app. It just wasn't designed to work.
24 people found this review helpful
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