I used their website twice already and some charges will appear after your booking. Given an example,when you pay 122 omr worth of ticket, it will apear afterwards that you pay 130 omr. Difference of ~ $20 usd. One thing I hate about them is the difficulty to reach the customer service email. There's a default search bar for questions that are inappropriate well in fact you want only to reach them via email. Atleast put a live chat support especially that you are catering international clients. Will not recommend though.
Actually I don't want to rate this app. I feel cheated because for reversal I have got couple of emails and not clear which day to be considered for the reversal in 30days . More then 2 months no refund. Not advisable to all its nothing but cheat
Waste.. i lost my money calling to customer service, they put on hold and don't answer till v disconnect. I had put the cancellation request before 15 days of my flight. When i call to confirm they said not cancelled after 25 days.
Very bad and fake company more than 40 day to cancel and refund my reservation and till now NOT REFUNDED, very bad customer service i send more than 4 emails and NO REPLY, Turkish customer service ONLY ... Guys PLEASE avoid them we got a lot of pain.
Its too bad that they can give atleast 30% refundable upon cancelation a little bit upset
I have refund from 11 may 2017 (time Cancellation) and until now I have not take my money . I think this is your policy with all refunds. You are Quorum
* Cancel anytime
* Fix abnormal keyboard behavior which prevented signing-in
* Various fixes and enhancements
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