UAE PASS

Digital Dubai Authority

About this app

UAE PASS automates and simplifies managing digital identity in mobile devices for users and can be used for:
· Prove Who You are from your phone - Authenticate
· Digitally Sign documents
· Digitally Verify signed documents
· Request for your official documents and
· Avail services through sharing the digital documents
For more information on UAE PASS, visit www.uaepass.ae

Ratings and reviews

The facial recognition verification code is clearly malfunctioned. However instead of coming forward with the problem they cover it with customer service answers that are unrelated to the problem. It is near impossible to use the app for the final steps of registration! This is supposed to make remote access to government services possible. Yet it is laggy and very hard to use, especially if the person is abroad. Worst app ever. I would give it 0 stars if I could. What a shame.

Please fix these UAE Pass OTP issues.. I have not received an OTP for the last two days. I have used many methods to resolve the issue. But it's a universal issue of this app as I found many of the users face such issues. They are not receiving OTP as well..

EDIT --- the aap does not accept Egyptian mobile numbers. I changed to my KSA number and the profile was accepted. --- the app works up to the point where you input the OTP that you have received from them. The app says no it is the wrong OTP. Customer support told me to uninstall, reinstall, re-register from a different mobile number (that can be changed later) and without scanning passport. Again did not work. Now stuck and I have no idea how to get my papers stamped from the UAE Embassy.

What’s new

Bug fixes and performance improvement to enhance user experience