
Adeboye Ogunmuyiwa
Nomba has good network. But there customer service is the worst I have experienced. I use other MMOs too So I can say that Nomba has the worst customer service. They take days to respond to emails, no in-app chatting to help resolve issues, all their phone numbers do not work except one that rings once in a while and that one sef it will keep advertising and suddenly disconnect. I'm considering abandoning their POS cos u can't get swift response/resolution when you encounter a challenge.
Hi Adeboye, we are sorry that you feel this way. Sequel to our telephone conversation, your feedback has been noted and we will work on them. Thank you.

Eloho David
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Please, technical support team, we need help now. I cannot buy airtime amounting from 100 to 500 with App again. Why. Sometimes people would want to buy airtime of 100, 200 or 500 but I can't use app and make the payment again because the App doesn't surpport it again. Help!! Please we want to be OTP cardless withdrawals just most POS companies now are doing. Update. Nomba is good. I advice new users not to be confused, proceed with downloading and open your account. Both customers and agents.
13 people found this review helpful
Hello David, we empathize with you on this experience. Kindly send us an email via support@nomba.com with your account information and we will provide a feedback on the issue.

ND GENESIS
It's been perfect so far except for the delay in the customer care response, you log an issue for a failed/declined but debited POS transaction and it takes days to get response, too poor. The nomba colours are beautiful except in the transaction history. Let the credits be in green, the debits in red and the balance amount in black just as it was in Kudi, and the balance amount shouldn't be more visible than the transaction amount. 4 🌟 for now.
66 people found this review helpful