Cornucopia World
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This isn't the best banking app. Can't even do simple thing like getting sc mobile token when I change to new phone..... no option to speak to real person to assist when hit dead end. Other banks isn't as complicated and can be done easily. Update: OK, managed to write into their Facebook page and have someone contacted me. However, NOT HELPFUL as well bcs it's confusing and not clear to resolve the problem! Seriously, other banking app isn't as this complicated until need to call hotline.
25 people found this review helpful
Standard Chartered Bank PLC
January 22, 2024
Hi, thank you for your feedback. We appreciate your patience as we continue to bring more improvements to provide you better banking experience on our mobile app. Please PM to our Facebook page at Standard Chartered Malaysia, and we will address your concerns. Thank you.
MBI
This is the worst banking app I ever experienced - such a shame coming from a reputedly large international bank when much smaller local Malaysian banks could have far better apps. First it often randomly crashes with the message "Oops something went wrong - try again". Second on the few occasions it's not crashing, it keeps on saying "No available Internet" when I am well and truly connected to both high-speed broadband and WiFi.
25 people found this review helpful
Standard Chartered Bank PLC
January 23, 2024
Hi, thank you for bringing this to our attention and any inconvenience experienced is much regretted. We would like to help, please PM to our Facebook page at Standard Chartered Malaysia for further assistance.
Thank you.
DeZs Sim
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Near the worst banking app to date. Not that any single one of them is any good. Slow, buggy and rejects my correct password only to fail at recovery even from the first step. Update: It has done it again, rejecting accurate credentials for year 2024. If you value your time and sanity, would be wise to stay away.
7 people found this review helpful