I am only having problems with the App now since the upgrade. Never had a problem before. While story is playing the screen goes blank then disconnects. .I have an LG 20 Plus and never had this problem with the old version. Please assist me.
App fixed finally on Note8. I think having random discounts on individual stories would help. Stories are kinda expensive without a physical book present. I also think there should be a read along highlight option. Since the current Teddy uses Bluetooth, I think we should have an option to buy Grubby just like back in the day. The real experience included Grubby and Teddy taking turns telling the story!
This app downloaded and installed but will not open. As soon as it starts it stops. Have tried to use on Galaxy S7, Galaxy Tab E, and Next book Aries 7 all have same failure. Manually provided storage and location permissions no help. Hope this is fixed soon glad I did not send gift straight to granddaughter.
I have a Samsung Galaxy S8 Active. Both Location and Storage are enabled in the Apps Settings. I am unable to get the app to launch on my S8 Active or my tablet, so it's not a device specific issue. Likewise, the BLUETOOTH PAIRING IS BEING DENIED on BOTH devices. So.....since your YouTube video doesn't apply, short of returning this to the store, the night before my son's first Bday, how do we fix this?
Crashy crash crash. Great toy, poor development of app. Unfortunate since we were hoping to purchase more books, but I can't even get the app to open for a second.
I can't even get the app to open after download it says app keeps stopping.. when will it be fixed?
user interface improvements