One of the few times I would ever give a 1-star review. ** IF YOU INSIST ON USING THIS APP, DO NOT USE THE LOCKING FEATURE! MORE THAN LIKELY YOU WILL GET LOCKED OUT AND LOSE ACCESS TO THE MONEY ON YOUR CARD! The app crashes when you log in, and continues crashing to the point where the Android operating system will tell you "this keeps crashing, would you like to stop the app?" Non-intuitive interface. There are multiple menus, and no clear indicator for what you'll find in each, or why they were separated as such. If you have an account online on their website, it's not connected to the app. Enjoy trying to maintain different accounts and figuring out what's connected to what! As soon as you link your card to your app, if you call the hotline on the back of the card to get your balance it will tell you it's 0 dollars. Online records show that's not the case, but who knows. This app is a mess. If you change your phone number and forget your PIN, you're out of luck. Can't recharge your card, can't log in, can't unlock your card. I have $60 tied up in this card right now that I can't access because my card is locked and I can't unlock it. Absolute garbage.
Useless! Why provide a mall directory but not include the store's location in the details? That's probably the only detail most people are looking for.
What on Earth was this mall Operator thinking... one of the most pointless valueless and worthless app experiences in the store... it smacks of desperation that a property management company is trying to insert their unknown brand into your daily life... what a joke... no wonder bricks and mortar retail is on the way down.... just think every penny spent on this app gets passed on to Shoppers. Zero perks for using it... Basically all about selling their gift card. WHY???.....Total BS.
Terrible app. Search for a store and doesnt give its location
Major issues should be solved before app release Useless app. Major bugs on main feature, go from current location to target location in the mall. Version 1.6.1. If you want to waste time or laugh at how bad this garbage was coded, go ahead. This was clearly not tested. I ended up asking the paper version of the map! Even the guy at the counter of the mall said that this app was stupid. The 1 star was for giving the user the chance to report issues by SMS.
Horrible! This app is crap. Doesn't let me past the "choose your location" page. Constantly closes on me! I wanted to register my mall card that I won at work but I can't get anywhere on the app. Very useless! 😠
Bug fixes and general improvements
Download and feel the mall in mall online shopping experience with iLOTTE app.