Was really enjoying this game until yesterday. 3 times I upgraded my cards and spent 100 chips each time only to have the cards never show up! Contacted support and was told there were no issues with my account! Of course they don't want to reimburse you the chips they scammed! Going to find another bingo game until my issue is resolved
I used to love this game then stopped playing because of all the issues. Just started playing again and the issues have become much worse! Bad bingos called on instant win squares, kicked out just as I bingo on a htg...three times!!!....you get the credits back but what about the instant win powerups and others you used when it happened??!! Don't bother telling me to contact support because I have and they don't bother to fix the problems or even contact me!! Too bad this game used to be my favorite!
I actually really like this game. My only problem is that during game play if you accidentally hit the bingo button early you get a bad bingo, which in most bingo games just earns you a penalty but in this game you lose the card completely. This wouldn't be such a problem if the bingo button and a bunch of other buttons weren't practically on top of each other making for a very frustrating game when you are just trying to see other cards or dab numbers on the bottom row. So be careful of that cause once they take your card you don't get it back.
Do not waste your time. I quit playing for 2 years, been playing for 1 year, and I completed 3 slot rooms, and 2 bingo rooms. You win the same collection pieces over and over. The ones you need, you never get them. This game sucks!
It's almost impossible to complete a room without spending money. It's really hard to get a bingo because it's a fast pace game. Unless you friend a bunch of players to exchange items, you will never finish a room.
Seems maybe customer service has gone down. I submitted a ticket for lost chips and a lost bingo win a week ago and still have not received an answer. Used to take 24hrs.
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