Added a star to reflect app improvements over the last couple years. Now supports portrait mode (kind of), and the login fields work better with keyboards now. But still could use some improvements. Frequently, I'll change a setting in the app, and it will take minutes or even hours for the change to be reflected on the thermostats. And I've checked the connectivity status on both of my thermostats and they are reaching Carrier's servers just fine. So the hangup seems to be on Carrier's end.
Smooth, but needs a few tweaks Overall, this is a great compliment to the Infinity Touch user interface. It gives you full remote access to your unit. One problem is that menu and back links are very small on my LG G3 phone. It is sometimes very hard to get the links to respond. Then, when I go to status -> equipment operating status, the ventilator doesn't show any status. I see status for humidifier, fan, gas furnace, and function. Please fix the ventilator status. I'd also like the temperature control status to show more details.
Rarely Works This app used to work fine but not it acts like it is connecting and giving the user the ability to control temperature settings but changes inputted into the app don't actually translate into the desired change to the thermostat. We also have a Nest on a different HVAC system and haven't had any of these issues. Had I to do over again, I would have used a Nest instead of the Carrier thermostats and app if only because the Carrier app is complete junk.
Can't connect. This app is becoming worthless. I have the box checked that says "keep signed in" but it doesn't. I would say that login failures are about 70% of the time. A multi thousand dollar HVAC system and the thermostat can't make a simple WiFi connection. Meanwhile my Sensi WiFi thermostat controlling my upstairs system is rock solid and always connects. FIX THIS PROBLEM, Carrier!
"An error occurred while connecting to the server" This app works fine on iOS. I have no idea why it is so terrible on Android! Please fix this app! My expensive HVAC system that uses a proprietary communication bus is pointless without remote access!
Miserable app The app used to work perfectly but over the last 6 months something has changed. Repeatedly failed to login. If I do get to login it won't allow me to update multiple zones. Very frustrating
-Feature enhancements, including updated Locations, Systems and Zones selection
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