It took Carrier 2 years to fix their Servers, the App now works. But the issues is how tiny the text is to select on the bottom left and right corners of the screen. Even on phone with a 5.7" display, the bottom text is difficult to select (back, menu, save, done). Also, the servers still seem to go down on the weekends, meaning the app won't connect.
If it works it's okay when it works. The proprietary thermostats have some nice features for 2014, but this is 2017 and they are far behind. First they have downtime which negates the usefulness internet connectivity. Second, they do not even have connectivity to IFTTT or Amazon Echo. This is 2017! How can you with good faith charge more than 2x than what your competitors charge for products with no downtime and better functionality?
Buttons in app are way to small. Nice app and now that they fixed their server issue the app works 99% of the time. But come on devs the Menu, Done, and Back buttons at the bottom in each corner are so tiny getting them to work is almost impossible even on my note 4 and new HTC 10 phones even though they have large screens. I can't image how difficult they must be to use for people that have smaller screens like a Galaxy S series phone. Please fix and I'd say this is a 5 star app.
Lack of run program I have not had any problems with the login or connecting to servers. However, if you manually change the temperature the system will not return to the program even if the hold is turned off. If you select a schedule (i.e., Home) and tell it to run per schedule, the app will jump to an adjacent schedule regardless of the time for the schedule. For a control of an $11K system, I would expect more from Carrier. Carrier should look at the 3M Filtrate Wifi application get ideas for a better functioning app.
Straight out of the 90s Wow, I couldn't believe all the bad reviews this thermostat and app got on Amazon and the play store. Having to switch from my nest to this junk of an app/thermostat really hurts. The feels like it was programmed by a novice in the early 90s and just released as Carrier's cutting edge device. Stay out of the business of making thermostat and apps, because you have no idea how to make good ones. Open up your api to the likes of nest and others who know what they are doing.
Lazy ux design Same exact app the thermostat uses, but it never should have been reused. Every aspect of the design is obnoxious. Carrier simply doesn't care because they locked down the api and you have no choice but to use their garbage. I miss my Nest every day.
-Feature enhancements, including updated Locations, Systems and Zones selection
Carrier Air Conditioner is a smart air conditioner app.
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