Buttons in app are way to small. Nice app and now that they fixed their server issue the app works 99% of the time. But come on devs the Menu, Done, and Back buttons at the bottom in each corner are so tiny getting them to work is almost impossible even on my note 4 and new HTC 10 phones even though they have large screens. I can't image how difficult they must be to use for people that have smaller screens like a Galaxy S series phone. Please fix and I'd say this is a 5 star app.
Lack of run program I have not had any problems with the login or connecting to servers. However, if you manually change the temperature the system will not return to the program even if the hold is turned off. If you select a schedule (i.e., Home) and tell it to run per schedule, the app will jump to an adjacent schedule regardless of the time for the schedule. For a control of an $11K system, I would expect more from Carrier. Carrier should look at the 3M Filtrate Wifi application get ideas for a better functioning app.
Straight out of the 90s Wow, I couldn't believe all the bad reviews this thermostat and app got on Amazon and the play store. Having to switch from my nest to this junk of an app/thermostat really hurts. The feels like it was programmed by a novice in the early 90s and just released as Carrier's cutting edge device. Stay out of the business of making thermostat and apps, because you have no idea how to make good ones. Open up your api to the likes of nest and others who know what they are doing.
Lazy ux design Same exact app the thermostat uses, but it never should have been reused. Every aspect of the design is obnoxious. Carrier simply doesn't care because they locked down the api and you have no choice but to use their garbage. I miss my Nest every day.
It needs work The basic functions the app are ok and is stable, but it is lacking in several ways. The display is not scalable the buttons are way too small and as far as I can tell you can't control the main unit with Alexa or similar other whole house management systems
Garbage It used to work well but since they updated the app for my mobile phone, and now i can't log in because the password needs at least one upper case letter, and now the log in has no upper case button for the password, another fine jobs by Carrier. Keep hiring the drop outs for programming. FYI I'm a heating contractor and not impressed with my carrier unit and all the lies they told me on how quiet the are. If you call a 747 jet landing in your backyard quiet. So I am turning my customers away from carrier
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