Lack of run program I have not had any problems with the login or connecting to servers. However, if you manually change the temperature the system will not return to the program even if the hold is turned off. If you select a schedule (i.e., Home) and tell it to run per schedule, the app will jump to an adjacent schedule regardless of the time for the schedule. For a control of an $11K system, I would expect more from Carrier. Carrier should look at the 3M Filtrate Wifi application get ideas for a better functioning app.
Display too small I'm getting old and my eyesight is failing the icons and numbers are way too small. Other than that it works just as the wall mounted display works.
Updated 9/22/16 4 years and the SYSTXCCITW01 still has unresolved software bugs (ver 13) disconnects from carrier api server and locks up causing panel reset. No resets with ver 12 software and reported to carrier and hardware was changed out. AVOID CARRIER thermostat products. Should have bought the competition's product so I could use a nest instead of Carriers proprietary hardware. (furnace is a modulating valve so nest would lose some control) Seems to login and show data but don't rely on the energy tracking . We show 2 therms on the thermostat and this app shows 197 therms per day. Carrier has been really struggling with this product and does not seem to make much head way. Our is so energy efficient it has not used any, notta single kwh of electricity for the heating season or continuous fan. Even though we have had the fan run for 24 hours straight. Come on carrier get someone who knows how to program or accept some of the outside help...
Good overall. Needs update to allow full screen for newer, higher resolution phones. Miss the fullscreen!
It works Sure it's not flawless but I've had no problems
Great Thermostat App Easy to use interface. Looks just like the thermostat.
-Feature enhancements, including updated Locations, Systems and Zones selection
A remote service app that provides control of your security system from anywhere
Delivering Comfort, control and efficiency. Welcome to Total Connect Comfort.
Carrier Air Conditioner is a smart air conditioner app.