High tech shell with Low tech offerings The issue with DealerSocket is it does things great but not all things. How can you offer Socket talk but you can't send pictures. Texting is better then emailing today. If i have to use my personal text then tracking becomes difficult. Last, I can view emails sent, but I cannot view or edit an email from phone app. I called, called and called with no resolution.
Horrible Even worse... Slow and almost unresponsive when trying to send an email. Still can't see the signature line on an email, just blank screen. Terrible app. Worst I have ever seen. It's more user unfriendly as the desktop version! That is quite remarkable to achieve. There are much better systems out there. Find one. Only a bottom tier dealership would use this crap!
Doesn't work properly I have to use this app for work and when I try to scan a customer's ID, it doesn't work at all. It just sits on the camera and won't capture the information. I have to manually input the customers info which adds unnecessary time to my sales and is a major inconvenience.
**UPDATE** This app still sucks. If I didn't have to use this for work, I'd have it uninstalled long ago. This app needs a major overhaul and a simplified version... Half the time is doesn't connect to the server either on WiFi or cell network... It is extremely slow to use...
We use this app Biggest complaint I have now.... when you try to call a customer through the app so you have a record and timeline. The app will not make the call. Used to work but now it doesn't.
Love the app. But Having problems with settings and notifications staying on. These features will randomly turn themselves off. Specifically device settings. Please fix. I'd like to set once and forget even after updates.
- Now comments can be included with a Mobile Desking Proposal Request
- Mobile Desking Presentation, deliver a payment presentation without leaving the customer's side!
- Fixes issues with certain forms not filling the screen.
- Fixes the viewfinder for the VIN scanner
- Support for attaching Images and Videos to outgoing Emails
- Fixes issue with Verizon/Sprint phones
Inventory, stocks, purchase/sales order, customer/supplier, expense management.