less than a month but good so far Have only used desktop version just installed on tablet. After Charter "lost" my fax number and I had to get a new one I took the plunge and tried sfax. So far seems great. Ability to access fax from anywhere and HIPPA compliant what could be bad?
Not able to compose faxes unless recipient is already a contact in desktop version Very little utility to send faxes with app, most useful feature is to read past faxes. This app should use phone camera as a scanner and allow you to send faxes to new numbers, not just to contacts you have created in Web version. Disappointing.
Not really secure As of yet, I've only sent one fax. It was quick and easy install (required Adobe Air), and registration and cover page setup was simple (had to be done online). Toll-free customer support was easy to reach and easy to understand. I'd love to see the ability to crop/distort/markup scanned images like most of the other scanning apps out there.However, I liked that I got a toll-free fax number included with the service. The huge issue here is this: If my phone/tablet holds a copy of the scanned fax pages in the Gallery, this is neither secure nor HIPAA compliant --as advertised. Luckily there was a free trial, so I was able to figure this out before investing money in the service... now if I could only figure out how to cancel.
Needs more functionality Does not work with pdf. Needs to convert a file to jpg before sending. Serious limitation as most businesses work with pdfs and office formats. Great viewer though but that's it.
Poor customer service Didn't work when I tried to send my first two faxes (competitor worked flawlessly), tried cancelling my 14 day trial without luck and I see they have billed me one week into my 14 day "free trial". Avoid. There are better options.
Does what it should Simple, quick install on Samsung Galaxy 4S. Application mimics the web UI almost identically (presumably in large part to the Adobe Air prerequisite they both require) and makes accessing faxes securely on the go very convenient.
Minor bug fixes and performance enhancements.
**NEW FEATURES** Added information section with editable display name, subject, reference and remarks for each fax. Display name, subject and reference now shown in list view for faxes. Added search capability on all fax information. Added search on contacts, documents and cover pages. All changes synchronize across products.
New 'move' fax feature to enable users to move faxes from Inbox into folders from their phone or tablet.
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