acba digital

Acba Bank OJSC

About this app

acba digital is the mobile banking application of Acba bank OJSC. It is a secure and convenient tool for everyday remote banking. The brand new app was designed and created to make your banking simple and fast. You just need to download the app, become a user via online registration and gain the benefits of the provided services. acba digital allows you to manage your finances whenever and wherever it is convenient for you. The application will give you access to the following features:
• Become a customer via online onboarding process (some services are limited)
• Get access to your banking products via online registration process
• Log on quickly and securely with your fingerprint or facial recognition
• Check your account balances and pending payments
• View individual transaction details
• Transfer money between accounts, and make transfer within Republic of Armenia
• Pay utility bills and make utility payment groups
• Pay Road Police fines, property taxes, parking bills and much more
• Pay your loan or credit card bill
• Apply for loans, savings, cards and more
• Block card transactions, close cards, activate SMS service and more
• Reset your password
• Update your contact details
• Get Visa digital card in your application and make payments via Apple Pay/Google Pay
• Make card to card transfers within Armenia and worldwide
• Order Bank to make periodic transfers and payments instead of you
• Track your pension program balance anytime
• Purchase car, travel and other insurances
• Invest your money buying securities
• Send or receive money via Contact, QR and Link and ATM
• And much more

KEEPING YOU SAFE ONLINE

We use the latest online security measures to protect your money, your personal information and your privacy. acba digital is protected by Thales Gemalto Mobile Protector SDK. Gemalto Mobile Protector makes wise and privacy-friendly use of biometrics: no biometric data is stored in data centers or servers. It all stays within the user's mobile securely. Gemalto Mobile Protector integrates a combination of proven security mechanisms – such as code obfuscation, encryption, key protection mechanisms with appropriate key management, device binding, and root and jailbreaking detection.
This solution helps to comply with the requirements of the revised PSD2's Regulatory Technical Standard (RTS).

https://www.thalesgroup.com/en/markets/digital-identity-and-security/banking-payment/digital-banking/sdk/mobile-protector

CONTACTING YOU

We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname. Any text messages we send you will come from Acba bank.

Ratings and reviews

The app still lacks maturity after many years of development, there are issues after each update, specifically I lost access to my payment groups and cannot see any messages in mailbox while it shows there are new messages, calendar range is totally useless, the virtual chat shows only white screen... I suggest adding a problem reporting feature to get feedback from the users, because obviously there is a lack of QA. This quality is unacceptable for a reputable bank.

The Acba Digital app is a real time-saver—everything is so easy to use and right at your fingertips! It makes managing finances quick, simple, and stress-free.

Great that there is dark mode available. Not good that can't see transaction history in time, after 48 hours to show is not ideal timing surely. There are options for example to get a new card after taking all the steps it answers that you can't proceed this action, so if I can't, why to provide that function?