Working well at Nice toll booth so far. Could have been better if they could add basic authentication for transaction to prevent misuse/operatior error.
Not working waste of time no support from customer care
Doesn't show up balance Doesn't show up balance after each transaction in Transactions list. SMS is not sent after each transaction. Last time I charged for Rs. 1000 but only 908 charged. When I called customer care they said they will check and call me back. No call back!! In one line "Fraud company".
App lacks execution. The app doesn't have a logout, so its a security issue. Also from the list of stores displayed all do not accept Momoe. You have to separately call and check. Does not connect to iMobile app from icici, just keeps asking you to download the app or else the steps are not clear. Currently you can only pay the Nice toll with this, no support for other tolls.
Useless service Many places mentioned in the APP does not accept Momoe payments. They prefer all other type of payments other than Momoe. Momoe does not provide any offers for quite sometime now such as cash back (like before) moreover offers mentioned in the APP are fake, I was wondering why would anybody want to use Momoe to make payment if the user does not get anything in return plus making payment through other means are very convenient as compared to Momoe which depends on Internet connectivity, which sometimes fail.
No response from Customer care This feedback is after using this app for more than 6 months. NICE road didn't accept Momoe for 2 days for the demontisation time, I tried Tweeting and using the Chat facility in the app to report the same to Momoe Customer care; but there was NO response after repeated attempts. I am still using Momoe services; but no longer trust them on my money and keep only a very low balance to pay my daily toll.
- Decreased battery consumption
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