They don't have clear instructions.for example after I booked a flight they said congratulations you have got Rs 5000/- cashback and was not able to use this cashback in next booking. Helpline was not helpful. Saying that please email.poor service. This whole cashback concept is an eyewash. Please do not fall for it.
I tried to purchase ticket on mobile apps but I'm not sure whether the transaction went thru cos I got stuck after I key in the credit card otp. I tried to call the customer service hotline and the line just cut off after 2 rings.
Customer care support are very poor.. call waiting time are very high.. even they don't respond properly over the Email
Don't use this your cash back offers is not going work while next booking and you will redeem only 4 %and that is worthless.better book by MMT or goibo they give flat cash back
The refund related details arent given correctly. Terms and condition not proper. The on call support isn't there. The chat and mail support isn't sufficient enough.
✓ Now experience your VIA application with an improved and much more intuitive UI
✓ Use Coupon WELCOME to get up to INR550 discount on Flights (on first booking for India users only)
✓ DTH, Postpaid and prepaid mobile recharge (Airtel, Vodafone, Docomo, Idea, Bsnl etc)
✓ Pay later & Pay at Hotel for hotel bookings
✓ APPVIA coupon to get up to INR300 off per traveler on Flight, 6% off on Bus (for India users only)
✓ Electricity and Gas bill payment services
✓ PDF download for confirm bookings
Best travel app for hotel & vacation rental deals for your vacation trips!
Use IndiGo app to book flights, check-in, check flight status and schedules.