Cheaters Cheaters. This team is a group of fraudulent people who promise you something and deliver something else. They will charge you for sedan and send an indica. If you are planning to download the app to get a discount dont bother yourself, the app is horrible as their service and the promo codea dont work. The customer service team is arrogant and unhelpful. They will promise you everything while booking but will send you cheap, dirty and old cars at the last minute and will not even refund the difference of providing a smaller vehicle. I will strongly recommend NOT to use their service
Not satisfied with the services. There is no certainty over the cab.. you may get confirmation or not.. even though after confirmation they can cancel the booking hour before your journey.. they changed 3 cabs for a booking for me... Customer care is ok... But you have to struggle to connect to them.
Pathetic service. They cancelled my cab twice and then they denied the service. Because of that I reached 6 hrs late. They don't have any professional commitment. I suggest Don't take risk with your Time and Money.
Wiwigo service was beyond my expectations i.e. even after making advance payment and just an hour before pick up they cancelled my booking stating the car and driver is not available for said date and time. Eventhough they had ample of time to arrange. I will never in my life refer wiwigo. Horrible experience. Because of them I had to go personally to receive my guest who were coming from outstation. Not at all professional. But God was great and he helped me to come out of the mess created by wiwigo. Infact ola cab will be better option to book.
I booked a 2 day (500km) cab from Wiwigo, but the driver made some excuses on 2nd day and abandoned us at around 2nd day's afternoon with around 200km left. We asked Wiwigo for replacement cab, but had to negotiate a lot and waste a lot of time for finally getting a replacement in which they imposed a limit of just 80km. In this incident, we ended up paying toll charges for both cabs, and but more than package price. Also, I booked cab from Gurgaon, and still had to pay state tax for Haryana also for both the days which absolutely makes no sense.
Unprofessional service provider. Best to avoid making booking through them. They cancel booking at the last hour despite confirmation. Upon calling up they bang the phone down. Disappointing.
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