
Ms Muriel
The app glitches and many features are not available, as error messages are common. Additionally, there's go clear way to cancel. You're stuck with auto payments until you begin a chat, and after 2 encounters, you'll receive a reply advising you that Billing has been contacted and you'll be notified of cancellation once it's complete. And they take your money a day earlier than they should.
1 person found this review helpful
Zeely, Inc.
March 10, 2026
We take this seriously. Please contact trust@zeely.app with your account email so we can review the glitches, cancellation flow, and billing details.

Juan Naranjo
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Yes it made good AI ads, yes its a great app and very original. Although after I purchased the basic video creation subscription It displayed a message asking if I would like to purchase boosters. I had meant to click the skip button but ended up pressing purchase. There's no popup afterwards that asked for my card information, no message asking to confirm, and the price tag was hardly recognizable. My bank was charged and flagged it as a suspicious transaction. TERRIBLE customer support aswel
2 people found this review helpful
We take this seriously. Please contact trust@zeely.app with your account email so we can review the transaction and assist.

Chris Sarver
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add claims there is no waiting but every time you make a video it tells you a 10 minute wait time. made 1 video, tried a 2nd and have been waiting over an hour for it (currently says it will email me when it's complete). also tells you subscription is $19.99 but it doesn't tell you, you only get so many credits to use for videos. I spent 150 credits on 3 videos that I never received so my subscription has been canceled. don't waste your time and money here getting ripped off like I did.
23 people found this review helpful
Zeely, Inc.
December 30, 2025
We take this very seriously. Please contact trust@zeely.app with your account details so we can review the issue, check your credits, and resolve the subscription and video delivery concerns.