Tech Service Manager Pro

3.8
280 reviews
1K+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

This application is useful to help technicians in the management of technical sevices.

The application is directed to the technician or sales-technician and is intended to help the user in the management of assistances, inspections, maintenance, installation or technical assistance for a particular product.

It is possible, using google maps and google navigatornavigator to geolocalize customers and plan the route.

During the assistance, you can enter a lot of data (specifying whether it is inspection, maintenance, technical support or maintenance ...), insert parts and attach photos.

Client master data is stored on the device from the application itself, so will not be mixed up customers to the contacts on the phone.

You can attach a list of spare parts and load them in the confirmation report directly from this.

You can create a confirmation report of the assistance to be signed and signed by the customer; you can save the confirmation report signed only through a screen-shot (volume down and power button simultaneously for 1 second, or power button and Home button depending on the device used).

The agenda function displays the work carried out and planned by applying various filters display.

You can manage rates in different ways: time-based tariff rate km, flat rate, fixed rate, etc ..

The plus version allows you to:
  - Send a summary of the intervention by email through G-Mail
  - Back up your data on the device, and restore backups (excluding photos).
  - Create the service reports in PDF format (requires Adobe Reader and an internet connection), then you can sign directly with Adobe Reader and save to your device.
- Sharing confirmation report in PDF
  - Insert the interventions planned in your Google calendar
  - Read the barcode of the product for which the intervention (you must install the free Barcode Scanner)
  - Customize the types of assistance.
  - Select the spare parts (or services) directly from a price list imported.
  - Import the customer master data directly from a file in csv or google drive.
- Export interventions in XML format compatible with many managerial (eg Danea Easyfatt).
Updated on
Apr 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.8
280 reviews
A Google user
October 14, 2018
Good application. Sending by mail when the customer signs will be great...
7 people found this review helpful
Did you find this helpful?
VINCENZO CELANO
October 14, 2018
Grazie
Marcus Hill
April 24, 2021
We do not understand. I see people respond in English. Is this app available in English, and if so, please explain, in English how to get it in English...
5 people found this review helpful
Did you find this helpful?
VINCENZO CELANO
April 21, 2021
Hello, you can choose the language either at installation or by clicking on: advanced ( Bottom button with gears )> preferences (Bottom button with points) -> language
A Google user
March 10, 2018
Exelent tech support and quick response when asking for modifications to the current app
10 people found this review helpful
Did you find this helpful?
VINCENZO CELANO
March 10, 2018
Thanks.

What's new

Various optimizations.