filed the forms but everything went wrong with it, turns out it asks the insurance company to pay the doctor instead of me even though i was the one they need to pay. also the amount was also wrong. Wasted so much of my time using this app. hated it, would never trust it again.
I dont know what other super negative reviews were about but it works. It seems to bug when uploading max 5 pictures but 3 pictures good. Got my 3 claims in yesterday with email confirmation.
Took three DAYS to get it to load properly just so I could finush my profile to submit a claim. This is ridiculous!
Worked once now it refuses to load. Don't waste your time. Submit your claims online
The app asks me to enter my claim info, then once I have done that it logs me out. After I log in again, it asks me for my claim info and the useless cycle repeats. Impossible to use.
It won't work. At all. It tells me there's an Internet connection error regardless of if I'm using WiFi or data. That's it. And the icon for the reload button is broken too
The official Westpac Mobile Banking app for personal and business customers.