Mein A1

A1 Telekom Austria AG

About this app

Keep track of free units, costs and bills with the My A1 app. For cell phones, internet and TV. Take a speed test and optimize your WiFi. Stay up to date with A1 news and personal offers. And if you have a question, you can quickly find the right answer with the A1 app.

Overview: All your products directly on the start screen of the My A1 app. From there, you can access details about existing contracts, running times and connection fees. Take a speed test and optimize your WiFi. Book additional data packages or upgrade your tariff directly in the app. Top up your credit quickly and easily. Set limits for your data consumption with cost control. And forward calls to voicemail or a phone number.

Free units: You can see the available minutes and data for each of your products. Select the free units most relevant to you to display them as favorites on the home screen. This means you always have an overview of data volume and data consumption.

Invoices: The My A1 app presents the costs of the last six months clearly and understandably. Download detailed invoices as PDFs.

Benefits: Here you will find your personal offers, exclusive vouchers and competitions (A1 Smile), your individual and active A1 Family benefits and an overview of your Mobilpoints.

Discover: Find out about personal offers, news and trends around A1.

Help: In the A1 Chat, the digital advisor offers simple solutions around the clock. Get the right answer for every topic.

More: Manage your customer data in the app. Find your nearest A1 shop. Book an appointment in advance and shorten your waiting time in the shop.

Ratings and reviews

The app is so not intuitive and useless, that it is pretty sad, taken that A1 is the largest network operator in Austria. The monthly bills simply don't load, so it's not possible to see how money deposited on the account are spent. Automatic account top-up also didn't work for me. Disappointing.

Everything is clunky and difficult. The app is confusing, only in German, and is difficult to navigate and renew plans and add credit. I can only imagine for my friends too, since I am basically the only one in my group who can at least get by in German, even if it's not perfect. The lack of plans and actual budget options is also a drawback, especially ones that have EU wide roaming. The fact that a1 even sells plans that don't automatically include this is wild to me, since Austria is so small

No English version. There are people from all over the world that move to foreign countries for studies, projects or permanently. 99.99% of them speak English, thus it would be very helpful to have English version of the app as well, for that category of people until they learn German.. Its not gonna hurt and you can use Google translate to translate it in a few minutes :))) Cheers